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Have you visited our site before?

If yes, did you make a purchase?

2.

Did you make a purchase with us today or do you plan on doing so?

3.

Did we meet your shopping expectations?

What did you like or dislike about your experience with us?

4.

Would you recommend this website to a friend?

5.

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6.

If you found us via a search engine, what keyword(s) did you use to find us?

7.

What is your overall impression of our website’s look and feel?

8.

How would you rate the site in regards to ease of use?

9.

Did you experience any difficulties when using the site?

If so, what were they?

10.

Where you able to find the products you were looking for easily?

If no, what products did you have problems finding?

11.

Where you able to find information you needed easily?

If no, what information did you have problem finding?

12.

Were your needs met?

If no, what could we do to improve?

13.

Would you come back to specialforces.com?

If not, what could we possibly do to change your mind?

14.

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