Online Order Information
If you choose to purchase products from SpecialForces.com, we require the following information in order to fulfill your order:
- Contact phone number(s)
- E-mail address
- Credit card account information
We use this information to process your order and to make sure that it is delivered to you. Order information is also used to track and analyze overall shopping trends, which allows SpecialForces to improve product offerings and services to its customers.
We request an e-mail address during the order process so that we can send an e-mail confirmation message acknowledging the receipt of your order. This message contains your name, address, the list of items you purchased, an order reference number, a confirmation of your shipping method, and the total amount of items requested. Please note that this confirmation e-mail does NOT contain your credit card number.
Voluntary Registered Shopper Information
Shopper registration is an optional service provided. You do not have to register as a shopper in order to shop online with SpecialForces.com.
However, registering allows us to speed up the shopping process for you and lets us offer you access to special features and promotions. In order to register on SpecialForces.com, you must provide:
- First and last name - We require this information in order to differentiate your registration profile from others at SpecialForces.com. We also use it to automatically fill out checkout forms to save you time and effort while shopping.
- Mailing address - We store your mailing address for you so that we can automatically fill out shipping information forms during the checkout process. We also add your address to our overall customer information database, which helps us offer products and services specifically designed for you and customers like you.
- E-mail address - This allows us to send you an e-mail confirming your registration on our site. It also allows us to send you a new account password by e-mail should you forget yours.
- Daytime phone number - We require a phone number in case there is a problem with your order. We will not telemarket to you, nor will we provide your telephone number to any other entity for telemarketing purposes. We may, however, call and ask you to participate in an optional telephone survey designed to help us improve your shopping experience and/or our product assortment.
- User Name and Password - We require a unique User ID and password combination for every registered shopper account. This information allows you secure access to your user profile and preferences. If you forget your password, we can send a new one to the e-mail address supplied in your profile, at your request.
A Note on Updating Registered Shopper Information
If you ever need to view, change, update or delete any of your registration information, simply click on the "Your Account" link at the bottom of your screen and log in to your account. Your information will then be available for editing.
Your Trust is Important
Your confidence in the Specialforces.com shopping experience is our highest priority. If you have any concerns about privacy and security that have not been answered in the above policy, please contact us and we'll do our best to answer your questions and put your mind at ease.
You guys are great. fantastic customer service-PJ was awesome getting my new specs to me. I sing your praises on all the social media-as always, top notch customer service. I'm a fan and customer for life.